Thank you for giving Knowall IT Solutions Ltd the opportunity, in a to tell you more about our innovative and cost effective IT support services. We have over 200 IT Support contracts, 12 telephone IT engineers and 6 onsite IT engineers.

Knowall IT Support at a glance

1. Single Point of Contact: A single IT Support manager is allocated to all clients. This IT Support Manger is constant throughout the length of the IT support contract and who's job it is to be totally familiar with the clients IT infrastructure and history.

2. Unique IT Support: Knowall IT Solutions Ltd is the only IT Support providers in the SME market to have developed their own network management and workflow systems to offer customers superior levels of service at a reduced cost.

3. Accountability: Detailed reports and charts outlining how well we are meeting our service level agreement. Monthly management email outlining all the information regarding the level of IT Support service your company is benefiting from.

4. Extremely Cost effective: Knowall's unique trade marked diagnostic systems have been developed by Knowall, with the straight forward aim of reducing the IT Support teams time it takes to solve your problem.

5. Literate & plain speaking: Knowall clients have access to an IT team that are trained to identify and adopt the client's level of IT Knowledge as a baseline in explaining IT issues and resolving IT problems.

6. Transparent IT Support Solutions: Knowall's Support Contract are written in plain English with the level of support and IT Support Contact

© 2005 Knowall IT Solutions Ltd. All Rights Reserved.
24 (5) The Coda Centre, 189 Munster Road, Fulham, London, England SW6 6AW UK sales@knowall.net